The Office of the Director General manages the Organization and has overall responsibility for the formulation of coherent policies and oversight of activities to ensure compliance with strategic priorities. The Office comprises those units and functions that report directly to the Director General and provide advisory services and/or direct support to the whole Organization.



ANTÓNIO VITORINO                           

Director General


Deputy Director General for Operations

AMY E. POPE                                                        

Deputy Director General for Management and Reform




Office of the Chief of Staff

The Office of the Chief of Staff assists the Director General in the fulfilment of his mandate and provides strategic planning and coordination for the Director General’s organization and management objectives; facilitates the development and strengthening of management capacity and ensures that both Headquarters and field structures respond adequately to organizational challenges; coordinates the Organization’s complex activities; ensures accountability, follow-up and implementation of organizational policies and procedures; and facilitates coordination between Headquarters and the field.

This Office also serves as a focal point in the Office of the Director General for all matters that require direct intervention, such as staffing, financial issues and reporting matters.

Office of the Inspector General

The Office of the Inspector General contributes to the oversight and internal control of the Organization through its functions of internal audit, evaluation, rapid assessment and investigation. The Office formulates proposals for remedial action in response to problems encountered. It ensures that IOM’s objectives are pursued in compliance with the Organization’s rules, regulations and ethical standards; detects fraud, waste, abuse and mismanagement; and contributes to the management and minimization of risk.

Evaluation and Monitoring

The IOM Evaluation and Monitoring unit include the core oversight functions of monitoring and evaluation of IOM, which requires a strengthened standardized approach at all levels of the Organization. The unit sees the two functions as separate but mutually beneficial, usually summarized by the concept of ‘M&E’, and guarantees that evaluation and monitoring are well established in IOM for effective oversight and management of IOM activities. Both functions allow IOM to be more accountable and increase learning.

While monitoring is one of the key instruments of results-based management (RBM), evaluation looks at monitoring and RBM with a critical eye and enquires whether, why, and how results were achieved. Evaluation also provides information not readily available from monitoring systems, such as in-depth consideration of contribution to impact, relevance, or sustainability, as well as provides recommendations for management action.

To visit the Evaluation Repository, click here.

Ethics and Conduct Office (ECO)

The Office of Ethics and Conduct (ECO) is responsible for dealing with administrative procedures and policies in line with the IOM Standards of Conduct and providing counsel to the Administration and staff members about ethics and standards of conduct. ECO promotes ethical awareness and behavior at IOM through training, communication, policy development and liaison. It is ECO’s responsibility to review allegations of retaliation and make recommendations on protection measures. ECO also provides advice on conflicts of interest, including gifts, close relatives and involvement in outside activities.

Office of Legal Affairs

The Office of Legal Affairs is responsible for ensuring that the Organization’s activities are carried out in accordance with the constitutional and other relevant provisions adopted by its governing bodies, and that its relations with governments, organizations, private institutions and individuals have a sound legal basis. It provides advice, inter alia, on constitutional issues, the privileges and immunities of the Organization and its staff, contractual issues and staffing matters. It is also the focal point on data protection issues and provides advice to Field Offices and Headquarters to ensure that personal data of IOM beneficiaries are collected, used, transferred and stored in accordance with the IOM Data Protection Principles.

Senior Regional Advisers

The Senior Regional Advisers ensure effective coordination, communication and coherence among Headquarters, Regional Offices and Country Offices in support of the Office of the Director General. They work under the direction of the Office of the Chief of Staff, and in close cooperation with the Department of International Cooperation and Partnerships, other Headquarters departments and the Regional Offices


The Spokesperson advises the Director General and senior management on all media and public information matters and oversees all aspects of public communication in the Organization, including management and supervision of the Media and Communications Division.

Gender Coordination Unit

The Gender Coordination Unit promotes and supports the implementation of the Organization’s gender policy by providing advice and technical guidance to Headquarters departments and the field. The Unit aims to ensure that a gender perspective is factored into all IOM programmes and policies and within human resources management. It strives to raise awareness on gender and migration-related issues, actively cooperating with partners at the inter-agency level, and oversees and works with a network of Headquarters and field-based gender focal points.

For more information, see Gender and Migration


The Ombudsperson is a designated impartial dispute-resolution practitioner whose role is to address employment-related problems of staff members in accordance with the Standards of Practice and Code of Ethics of the International Ombudsman Association.

For more information see here.

Office of Staff Security

The Office of Staff Security is responsible for safety and security management throughout the Organization. The Unit identifies the Organization’s institutional responsibilities in relation to all aspects of occupational safety and security and advises the Office of the Director General accordingly. The Unit also oversees its operations centres in the Administrative Centres and works with a network of field-based Staff Security Unit focal points.

Policy Hub

The Policy Hub works across the Organization to foster migration policy knowledge management and facilitate strategic policy coordination. Its aim is to facilitate meaningful exchange on migration policy; enhance coherence; promote learning; and develop evidence, knowledge and experience-based institutional strategic migration policy advice. To this end, the Policy Hub acts as a catalyst for the effective collection, analysis and exchange of policy-relevant data and knowledge within IOM and promotes their use in the development of IOM migration policy perspectives and advice.

UN Network on Migration Secretariat

Following the designation of IOM as the coordinator and secretariat of the United Nations Network on Migration, the UN Network on Migration Secretariat was established to provide support to enhance the ability of the United Nations system to deliver effective system-wide support to States and ensure greater coherence in the migration domain, under overall IOM coordination. The Secretariat, through its Fund Management Unit, also supports management of a start-up fund to help strengthen capacities, foster multi-partner cooperation and promote overall coherence in the system-wide support to Member States in managing migration. The structure of the Secretariat is currently being covered through a combination of various funding sources, including unearmarked contributions from Member States and seconded staff from United Nations agencies.

For more information, see here.