Skip to main content

Housing, land, and property (HLP) issues are among the most pressing challenges faced by humanitarian practitioners in displacement scenarios.

In this interactive-video course, learners will step into the shoes of CCCM and Shelter practitioners tasked with addressing issues such as tenure verification (due diligence), property restitution for returnees and women’s access to land rights.

Whether you're a seasoned practitioner or new to the field, this interactive experience will equip you with valuable knowledge and skills necessary to effectively address HLP issues in emergency response and beyond.

The course is organised in five modules: HLP Fundamentals, Security of Tenure, Returns and Property Restitution, Women’s Access to Property and Protection of HLP rights in the Context of Climate Change.

Time to complete the 5 modules: app. 50 minutes

 

MODULE 1: HLP Fundamentals

Who can give permission to use property for hosting the displaced? Making the wrong choice can raise the risk of further displacement and cause enormous harm. The stakes are high and time to conduct your investigation is limited. Don’t forget to click on the (!) spots in the dialogue boxes for further lessons.

How to play:

  1. Click "Play" to start and watch the 1-minute "breaking news" video (note that there's no scrollbar to skip forward).
  2. After the video ends, you'll find yourself in a first-person view of an office.
  3. Read the email message to learn about your mission. Close the email and click on the "Back" button on the bottom left to return to the office.
  4. There are 3 potential locations to relocate the IDPs. Click the map on the right wall to explore them.
  5. Inside the options, choose how you want to investigate the property ownership of each location. Each "quest" will take half a day.
  6. Monitor your progress on the calendar - you have two days to conduct the investigation before deciding where to relocate the displaced.
  7. After completing the quests, select the best location for displaced families.
  8. At the end, click on "Learn More" for further knowledge. When you are done, scroll down to continue to Module 2.
  9. You only get positive outcome if you make the right choices. Good luck!

Disclaimer:

"The events portrayed in this video are fictitious and do not represent any specific country, community, or ethnic group. The characters and their names were assigned randomly, are purely fictional and do not reflect the identities of any real persons."

Close other open tabs on your browser for a better experience.

MODULE 2:  Security of Tenure

Security of tenure is the degree of certainty that someone will be able to stay on and use their property, free from the threat of eviction. Knowing who owns which parts of the land is crucial to obtaining the right permissions to use the land.

Often the Government will claim to own a plot of land and give humanitarians permission to use it. But relying solely on the Government’s word can be risky.

Consult with other relevant sources, cross check and triangulate information for higher certainty, and click on the (!) spots in the dialogue boxes for further lessons.

How to play:

  1. Click "Play" to start and watch the 1-minute intro video explaining the scenario (note that there's no scrollbar to skip forward).
  2. After the video ends, you'll find yourself in a first-person view of an office.
  3. Read the email message to learn about your mission. Close the email and click on the "Back" button on the bottom left to return to the office.
  4. Click the map on the wall on the right and choose who you want to speak to. Each character will demand some of your time.
  5. Don't forget to click on the (!) icons in the speech bubbles for extra lessons.
  6. Monitor your progress on the calendar - you have five days to conduct the due diligence (verify who owns the land).
  7. After running out of time, select the best approach to secure the land for the IDP site expansion.
  8. At the end, click on "Learn More" for further knowledge. When you are done, scroll down to continue to Module 3.

You only get positive outcome if you make the right choice. Good luck!

Disclaimer:

"The events portrayed in this video are fictitious and do not represent any specific country, community, or ethnic group. The characters and their names were assigned randomly, are purely fictional and do not reflect the identities of any real persons."

 

MODULE 3: Returns and Property Restitution

When conflict subsides and people feel ready to return, they may find their properties occupied or destroyed. There are several measures that can be taken to mitigate the risk of HLP issues hindering return, but resources are limited.

Choose wisely and don’t forget to click on the (!) spots for further lessons.

How to play:

  1. Click "Play" to start and watch the 1-minute intro video explaining the scenario (note that there's no scrollbar to skip forward).
  2. After the video ends, read the Government Notice on the screen.
  3. Read the email message to learn about your mission. Close the email and click on the "Back" button on the bottom left to return to the office.
  4. Click the spreadsheet on the wall on the right and choose the HLP interventions you want to implement. Note that each has a cost and your budget is limited.
  5. Click on the (?) in the spreadsheet to learn about the interventions.
  6. Each intervention will require you to complete a number of activities. Click on the cards to complete them.
  7. Don't forget to click on the (!) icons in the speech bubbles for extra lessons.
  8. Monitor your expenses on balance in the bottom left corner. Your budget is limited to $30,000.
  9. After exhausting your budget, you'll see the results of your choices.
  10. At the end, click on "Learn More" for further knowledge. When you are done, scroll down to continue to Module 4.

You only get positive outcome if you make the right choices. Good luck!

Disclaimer:

"The events portrayed in this video are fictitious and do not represent any specific country, community, or ethnic group. The characters and their names were assigned randomly, are purely fictional and do not reflect the identities of any real persons."

 

MODULE 4: Women's Access to Property

Local custom often imposes barriers to women’s access to property. These barriers can be exacerbated in situations of displacement. In this module you be asked to help a displaced widow to recover her property by choosing effective arguments and strategies.

The clickable (!) spots in the dialogue boxes will provide further lessons.

How to play:

  1. Click "Play" to start and watch the 1-minute intro video explaining the scenario (note that there's no scrollbar to skip forward).
  2. After the video ends, you'll find yourself in a first-person view of an office.
  3. Read the email message to learn about your mission. Close the email.
  4. Click on the "Audio File" to hear the recording. Click on the correct notes to transfer them onto the notepad.
  5. Once you are done, keep clicking on the "Continue" buttons and follow the instructions.
  6. At the end, click on "Learn More" for further knowledge.

You only get positive outcome if you make the right choices. Good luck!

Disclaimer:

"The events portrayed in this video are fictitious and do not represent any specific country, community, or ethnic group. The characters and their names were assigned randomly, are purely fictional and do not reflect the identities of any real persons."

 

Module 5: Protection of HLP Rights in the Context of Climate Change

Climate change exacerbates protection risks and severely affects HLP rights. This includes increased disaster displacement, loss and damage of HLP, and exacerbated conflicts over land. Tenure-insecure groups are among the most impacted, often being highly exposed to climate change impacts but facing limited opportunities to mitigate risks and to adapt.

Following a devastating coastal storm, the government is in favour of a permanent relocation of the community to a safer area - but there may also be adaptation measures to allow community members to remain that can still be explored.

Conduct a HLP risk assessment, advise on the best way forward, and click on the (!) spots in the dialogue boxes for further information.

How to play:

  1. Click "Play" to start and watch the 1-minute intro video explaining the scenario (note that there's no scrollbar to skip forward).
  2. After the video ends, you'll find yourself in a first-person view of an office.
  3. Read the chat messages to learn about your mission.
  4. Click the map on the wall on the right and choose who you want to speak to. You can access an assessment checklist and your key findings on the right.
  5. Once you are done, keep clicking on the "Continue" buttons, read the instructions, and submit your assessment findings.
  6. Choose the Taskforce you want to support – note that you will be able to return later and make a different choice.
  7. Relocation Taskforce: Select the most suitable HLP work packages for your organisation’s project proposal – read through the descriptions to make your choice.
  8. Adaptation Taskforce: You will be presented with examples of HLP-focused adaptation measures in short videos, as per your selection.
  9. At the end, decide to join the other Taskforce and/or click on "Additional Resources" for further information.

You only get positive outcomes if you make the right choice. Good luck!

Disclaimer:

"The events portrayed in this video are fictitious and do not represent any specific country, community, or ethnic group. The characters and their names were assigned randomly, are purely fictional and do not reflect the identities of any real persons."

 

Regions
Office type
Afghanistan
Albania
Algeria
Angola
Antigua and Barbuda
Argentina
Armenia
Aruba
Asia and the Pacific
Australia
Austria
Azerbaijan
Bahamas (The)
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bhutan
Bolivia (Plurinational State of)
Bosnia and Herzegovina
Botswana
Brazil
Bulgaria
Burkina Faso
Burundi
Cabo Verde
Cambodia
Cameroon
Canada
Central African Republic (the)
Chad
Chile
China
Colombia
Comoros (the)
Congo (the)
Costa Rica
Côte d'Ivoire
Croatia
Cuba
Cyprus
Czechia
Democratic Republic of the Congo (the)
Denmark
Djibouti
Dominica
Dominican Republic (the)
East and Horn of Africa
Ecuador
Egypt
El Salvador
Eritrea
Estonia
Eswatini
Ethiopia
Europe and Central Asia
Fiji
Finland
France
Gabon
Gambia (the)
Georgia
Germany
Ghana
Global Office in Brussels
Global Office in Washington
Greece
Guatemala
Guinea
Guinea-Bissau
Guyana
Haiti
Honduras
Hungary
Iceland
India
Indonesia
IOM Office at the United Nations
Iran (Islamic Republic of)
Iraq
Ireland
Italy
Jamaica
Japan
Jordan
Kazakhstan
Kenya
Kuwait
Kyrgyzstan
Lao People's Democratic Republic (the)
Latin America and the Caribbean
Latvia
Lebanon
Lesotho
Liberia
Libya
Lithuania
Luxembourg
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Manila Administrative Centre
Marshall Islands (the)
Mauritania
Mauritius
Mexico
Micronesia (Federated States of)
Middle East and North Africa
Mongolia
Montenegro
Morocco
Mozambique
Myanmar
Namibia
Nepal
Netherlands (Kingdom of the)
New Zealand
Niger (the)
Nigeria
North Macedonia
Norway
Pakistan
Palau
Panama
Panama Administrative Centre
Papua New Guinea
Paraguay
Peru
Philippines (the)
Poland
Portugal
Qatar
Republic of Korea
Republic of Moldova (the)
Romania
Russian Federation (the)
Rwanda
Saint Vincent and the Grenadines
Samoa
Sao Tome and Principe
Senegal
Serbia
Seychelles
Sierra Leone
Slovakia
Slovenia
Solomon Islands
Somalia
South Africa
South Sudan
Spain
Sri Lanka
Subregional Office in Brussels
Subregional Office in Pretoria
Sudan (the)
Sweden
Switzerland
Syrian Arab Republic (the)
Tajikistan
Thailand
Timor-Leste
Togo
Tonga
Trinidad and Tobago
Tunisia
Türkiye
Turkmenistan
Tuvalu
Uganda
Ukraine
United Kingdom of Great Britain and Northern Ireland (the)
United Republic of Tanzania (the)
UNSC Resolution 1244-Administered Kosovo
Uruguay
Uzbekistan
Vanuatu
Venezuela (Bolivarian Republic of)
Viet Nam
West and Central Africa
Yemen
Zambia
Zimbabwe