Accountability to Affected Populations

IOM saves lives, alleviates suffering and assists and protects all vulnerable groups and mobile populations affected by crisis. The needs and rights of individuals and communities are at the core of its operations, and it is to these populations whom IOM’s humanitarian and other crisis-related work is accountable.

The Accountability to Affected Populations (AAP) Framework establishes IOM’s common approach for implementing and mainstreaming accountability throughout its crisis-related work as contained in the Migration Crisis Operational Framework (MCOF). Apart from helping the Organization ensure quality, safe and responsive programming in line with the evolving needs of affected populations and communities, it reinforces the Organization’s zero tolerance against Sexual Exploitation and Abuse (SEA) and other forms of misconduct. The commitments of the Framework were developed in line with the Inter-Agency Standing Committee’s (IASC) commitments to AAP and adapted to meet IOM’s operational realities.