Very few of us know exactly how to respond and manage crises. Most of us learn on the job. However, this is a vital role that requires the use of key skills, knowledge and talents.

The resources below will introduce you to a range of issues and provide you with opportunities for self-reflection on five factors which have been shown to contribute to effective leadership in crises and emergencies:  Leadership, Resilience and courage, Planning, Emotions and relationships, and Situation awareness.